Support
Help and support
Most questions are answered in the FAQ. If you are still stuck, the team is one message away.
Ways to get help
Common questions
Booking, pricing, vouchers, coins and home visits, answered in the FAQ.
Read the FAQChat in the app
Message a venue about a booking, or reach the support team, without leaving Dibbs.
Get the appEmail the team
For anything about an existing booking, your account, or a payment.
support@getdibbs.co
Policies
Every Dibbs policy, in one place
The same documents you accept in the app. They apply to the Dibbs apps and to this website.
- Terms of ServiceThe agreement governing your use of Dibbs.Effective September 29, 2026
- Privacy PolicyHow we collect, use, and protect your data.Effective August 25, 2026
- Cancellation & Refund PolicyCancellations, no-shows, and dispute resolution.Effective August 25, 2026
- End-User License AgreementThe license to use the Dibbs software.Effective September 16, 2026
- Merchant & Service Provider AgreementCommissions, vouchers, tax, and liability.Effective September 16, 2026